Privacy Policy

1. Data Collection & Usage We collect information provided by you during the business listing process and through the use of our analysis services. This information is used solely to provide, maintain, and improve our services and to communicate with you regarding your account.

2. Commitment to Anonymization & Proactive Redaction Protecting your privacy is fundamental to our mission. We are committed to maintaining the confidentiality of your business and customer information.

• We encourage all customers to proactively pre-redact any sensitive or personally identifiable information (PII) from their documents before uploading them to our systems, at their own discretion.

• All remaining sensitive customer data processed through our analysis machines is strictly anonymized.

• We strip personally identifiable information (PII) from repair orders and service records to ensure that your customer data remains private and secure.

• Anonymized data is used only for the purpose of generating performance metrics and actionable business insights.

3. Data Security We employ industry-standard security measures to protect the information stored within our systems. While we take every precaution to secure your data, please be aware that no method of electronic storage or transmission is 100% secure.

4. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services constitutes your agreement to the updated terms.